Happy Customers Help Us Grow to Serve You Better
We are keenly aware that customers are the heartbeat of our business. The greatest compliment is from satisfied customers who recognise and applaud exceptional service and attention.
Our efforts deliver quality performance in every aspect of our business. We honestly believe customer service is much more than simply saying happy words. It is the actions of our management and staff that make happy customers.
“We could not be happier with Brisbane Spa Repair. Our spa is working fine and we are thoroughly enjoying the soothing bubbles.
My wife tells me your installer knew exactly what he was doing. Thank you very much for prompt service and for arriving on time to complete the job.”
“I am 100% thrilled with the installation of my new spa and the professional politeness of Matt, your company representative.
The honesty of Brisbane Spa Repairs is 100%. I was pleasantly surprised that, when others quoted $2,000 to fix my spa problem, you only charged me $172. The money I saved was really appreciated.
The spa is running like a dream. As an extremely happy customer, I have highly recommended your company on my Facebook page.”
"I was absolutely impressed with the excellent service provided by your company. From the expert advice freely offered by Matt on the phone to installing a replacement pump the same day, I felt totally looked after.
I have previously dealt with many pool companies and always felt that I was being over charged. This was easily my best experience ever. Well done and thanks to everyone for the help."
"I was given a spa that needed repair parts so I headed to the store in Archerfield. I was impressed with the customer service received the minute I walked in the door. I showed the saleslady photos of the parts I needed. Within minutes, she identified the spa brand and ordered the right equipment to get my spa up and running like new. After personally working in the retail industry for 40 years, it’s nice to know that customer service is still important to the sales staff at Brisbane Spa Repair. Thank you so much."
Forest Lake Qld 4078
"I love and enjoy relaxing in my spa. About four years ago I started to have problems.
In my searching for a repairer I realised there are only a handful of companies that understand spas and are competent in providing professional service.
I contacted Brisbane Spa Repairs. Over the period of time and various repairs – heat element, filter,
Jets replacements, cracked pipes – I found the Technicians efficient, knowledgeable, able to explain the problems in my basic language, helpful over the phone in offering an advice, patient and understanding with my frustrations at times with emptying the spa or having difficulty in performing some of the tasks asked of me. I am very grateful for all they have done for me so far.
The Administrative staff is good in communication, follow up and they provide great support.
Hopefully, I will not have too many problems in the future, but if – I will be back!"
"I am very happy with the prompt, courteous and efficient service we have received from Brisbane Spa. I am so pleased we have found you.
To have our spa in good working order and our water crystal clear for the first time in years is heaven. Thank you. I would highly recommend your business as it is a pleasure to deal with you."
Barry & Pam Finn
"Just a thank you to Brisbane Spa Repairs for the efficient & prompt service for repairs to our spa, we have used Brisbane Spa Centre for quite a few years & the service is as good now as it ever has been thanks again."